Can customers perform their own inspections?

Yes. For rental fleets, Fletaro provides a customer-facing inspection flow in the mobile app. The customer follows guided steps to photograph the vehicle and confirm its condition. This enables fully unmanned pickup and return.

What happens if the inspector skips a required photo?

The app enforces the checklist — required items must be completed before the inspection can be submitted. This ensures consistency and prevents incomplete inspections from entering the system.

Can I access old inspections?

All inspections are stored permanently in the cloud. You can search by vehicle, date, customer, or reservation. Export individual inspections as PDF reports or download bulk data for analysis.

How do digital inspections help with insurance claims?

Timestamped, geolocated photos with structured condition data provide strong evidence for insurance claims. You can demonstrate the vehicle's condition before and after an incident, speeding up claim resolution and improving outcomes.

Digital Fleet Vehicle Inspections: Checklist Guide

How to switch from paper inspections to a digital system. Automated checklists, photo reports, and complete vehicle traceability.

Why digitize inspections

A paper inspection form is filled out by a driver who is in a hurry, folded into a pocket, and eventually (maybe) handed to the office. If a damage dispute arises weeks later, good luck finding that form — and even if you do, the handwritten notes may be ambiguous. Was that scratch noted at pickup or return?

Configurable checklists

Every fleet has different inspection needs. A rental company checks exterior condition, interior cleanliness, fuel level, and mileage. A logistics fleet checks tire condition, cargo area, safety equipment, and refrigeration units. Your digital inspection system should let you create custom checklists for each vehicle type or use case.

Photo reports and visual evidence

Photos are the most valuable part of a digital inspection. Require photos at predefined points: front, rear, both sides, dashboard (mileage and warning lights), and any pre-existing damage. The app should guide the inspector through each photo, ensuring complete coverage every time.

Traceability and history

Every inspection creates a permanent record linked to the vehicle, the inspector, the date, and (for rentals) the reservation. Over time, this builds a complete condition history for each vehicle. You can see exactly when damage appeared, track how quickly wear occurs, and identify vehicles that consistently receive poor inspection scores.

Time savings and dispute reduction

A digital inspection takes 3-5 minutes — roughly the same as a paper one. But the time saved afterward is significant: no manual data entry, no filing, no searching through folders. When a dispute arises, resolution takes minutes instead of days. When an auditor asks for inspection records, you export a PDF report in seconds.

Fletaro — Software de gestión de flotas con GPS y acceso remoto